Leasing Consultant

Job Details: Job Location: Monarch Heights Apartments - New York, NY, Position Type: Full Time (30+ hours per week), Education Level: High School, Salary Range: $20.00 - $22.00Hourly, Travel Percentage: Negligible, Job Shift: Day - Including weekends, Job Category: Sales & Marketing, Location: Onsite - Property Reports To: Community Manager (General Manager) Who We Are At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us. We live our core values every day: People-First Service Accountability Empowerment Grit & Perseverance Diversity, Inclusion & Belonging Position Summary The Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience. What You’ll Do Sales & Leasing Greet and engage prospective residents, delivering an exceptional first impression Conduct property tours of model units, available apartments, and amenities Convert leads into leases through strong closing techniques Respond to phone, email, and internet inquiries promptly Assist prospects with the online application and leasing process Maintain strong closing ratios and contribute to occupancy goals Customer Experience Deliver outstanding service aligned with the B.HOM playbook Build relationships with residents and prospects Support resident retention through positive engagement and service Marketing & Operations Utilize marketing strategies to drive traffic and leasing activity Maintain detailed and accurate prospect traffic and leasing data Assist with market surveys and competitor analysis Support resident events and community engagement initiatives Administrative & Compliance Prepare and audit lease files and documentation for accuracy Collect deposits and move-in fees Ensure compliance with company policies and procedures Assist with move-ins, move-outs, and unit inspections Submit and track service requests as needed Property Support Assist with unit inspections and readiness for move-in Support the turn process between residents Maintain cleanliness and presentation of office, model units, and common areas What We’re Looking For Required Skills & Qualifications Strong customer service and sales skills Ability to communicate effectively (written and verbal) Basic to intermediate math skills Comfortable using computers and property management systems Highly organized with strong attention to detail Reliable, punctual, and professional Preferred Qualifications High school diploma or equivalent Previous leasing, sales, or customer service experience Experience in student housing or multifamily is a plus Work Schedule Primarily Monday–Friday Weekend and extended hours required based on business needs and leasing activity Physical Requirements Ability to walk the property and conduct tours regularly Frequently sit, stand, and move throughout the community Occasionally lift up to 25 lbs. and assist with light physical tasks Ability to inspect units and navigate stairs and multi-level buildings Why Join B.HOM?   Competitive compensation + leasing bonuses Comprehensive benefits package (medical, dental, vision) 401(k) with company match 12-weeks Paid Parental Leave Company Paid Sabbatical Leave 13 company-paid holidays Birthday holiday Paid Time Off — Starting at 120 hours per year Sick and safe time Short-term and long-term disability insurance Pet insurance options Career growth opportunities within a rapidly growing organization A people-first culture focused on development and success     EOE Employer: B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.