Leasing Consultant - South Bend, IN

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant to join our team at GrandView Flats & Townhomes in Granger, IN. 

Whether you're coming from sales, marketing, hospitality, retail, customer service, or apartment leasing, this is an excellent opportunity to grow your career with a leader in Class A multifamily management.

We're seeking someone who enjoys connecting with people, creating memorable customer experiences, and actively promoting the community both on-site and throughout the local market.

Pay Range: $19.00 dollars per hour + bonus commissions

Schedule: Full-time position - Weekend availability required

9:00 AM - 6:00 PM in Fall & Winter / 10 AM - 7:00 PM in Spring & Summer months

Why Join 2B Residential?

We offer a competitive compensation package, generous commission opportunities, and outstanding benefits, including:

• Medical, Dental, and Vision Insurance
• Company-Paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Paid Time Off, including vacation, sick time, personal days, and paid holidays
• 401(k) Retirement Plan
• Career growth and development opportunities

What You'll Do

As a Leasing Consultant, you'll play a key role in achieving occupancy goals while delivering an exceptional experience to prospective and current residents.

Responsibilities Include:

• Greet residents and host tours for prospects, follow up of guest cards
• Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
• Answer and distribute incoming calls and messages throughout day
• Receive and distribute all incoming mail
• Occasionally assist with planning, and hosting after hours resident events
• Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
• Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
• Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
• Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
• Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
• Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
• Ensure all open and close procedures are completed daily
• Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
• Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
• Assist with processing work order requests for residents and ensure work is completed in a timely manner
• Occasionally assist with planning and hosting after hours resident events
• Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

What We're Looking For

• Previous leasing experience (preferred)
• Residential leasing experience and Yardi experience (preferred)
• Strong communication and interpersonal skills
• Exceptional customer service mindset
• Self-motivated, organized, and detail oriented
• Ability to multitask in a fast-paced environment
• Positive attitude and professional demeanor
• Valid driver's license, reliable transportation, and automobile insurance required

Join Our Team

At 2B Residential, you'll have the opportunity to make a meaningful impact on the lives of our residents while growing your career with a company that values innovation, collaboration, and exceptional service. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!