About the Role

Haverkamp Properties is a family-owned real estate company managing over 5,000 units across Iowa with a mission to create communities where people love to live. The Leasing Manager leads a team to drive occupancy, renewal, and delinquency goals through effective sales and customer service strategies.

Skills

Team Leadership Customer Service Lead Generation Lead Conversion Problem Solving Sales Accountability Property Management Occupancy Management Retention Strategies Delinquency Management Communication Process Management

Full job details

Description

Haverkamp Properties is a 31-year-old family business whose purpose is to “Create Communities Where People Love to Live."

We are all working together towards our 10-Year Target of 17,000 units under management.

You will love it here if you embrace our Core Values:

Service – we focus on serving both internally and externally.
Hard Work – we go above and beyond and don’t hide from the hard things.
Accountability – we take action and are responsible for following through.
Results-Driven – we keep score, and we strive for the win-win.
Integrity – we value the highest standards of moral and ethical character.

You’ll love coming to work every day if you get, want, and have the capacity to do:

Lead, manage, and hold their team accountable.
Provide outstanding customer service - respond to every lead and stay connected with qualified leads.
Organize and lead prospect-generating activities
Problem-solve – overcome objections.
Lease Apartments – use the tools and resources available to close the sale.

You’ll have success here if you value clear processes and feel qualified to do the following things:

Lead Generation
Lead Conversion
Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
Obtain a renewal retention rate of greater than 35%
Effectively maintain a property delinquency rate of less than 1.5% per month

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

Gives clear directions
Makes sure you have the necessary tools
Acts with the greater good in mind
Delegates appropriately
Takes time to truly understand your role and how you can help the company
Makes their expectations clear
Communicates well
Has effective meetings
Meets one-on-one with you quarterly or more, if needed
Rewards and recognizes your performance