Maintenance Manager

Biblical Principles and Expectations: All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further Malone’s mission to provide students with an education based on biblical faith in order to develop men and women in intellectual maturity, wisdom, and Christian faith who are committed to serving the Church, community, and world.
 
 I. University Overview

Malone strives to provide an education that produces graduates with a love of truth and a vibrant, mature faith. Our intent is that students attain the wisdom, knowledge, and skills necessary to serve, engage, and transform the communities in which they live and work. To this end, we provide the curricular and co-curricular context in which to pursue the following educational goals: Understand and critically engage those bodies of knowledge and cultural influences that have shaped the world; Understand the biblical, historical, and theological foundations of the Christian faith; Think critically and creatively and communicate effectively in multiple contexts; Attain expertise in at least one profession or academic discipline and lay the foundation for meaningful work or further studies at the graduate level; and explore the implications of the Christian faith for all areas of living, including intellectual, spiritual, and community pursuits.

 II. University Expectations

Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ

Faithfully upholds Malone in prayer

Participates in community worship as schedule permits

Demonstrates behavior aligned with Malone’s Mission, Foundational Principles, Doctrinal Statement and its Community’s General Principles

Effectively represents Jesus Christ to those within both personal and professional spheres of influence

 III. Job Summary

Under direction of the Facilities Director, the Maintenance Manager manages the day-to-day operations of building maintenance activities for facilities in the assigned area. Oversees daily management of building systems, mechanical, electrical, energy management, and fire/life safety functional areas. The Maintenance Manager will also assist the housekeeping, and the grounds and service department as needed by the Facilities Director. Develops, recommends, and administers policies, procedures, and processes in support of departmental operations. Responds to inquiries and requests for service from internal University departments and supervises technical trade staff. Helps in the coordination of all work orders involving Preventative Maintenance Program and work requests to address facilities needs. Achieves University goals and objectives related to efficient and effective facilities maintenance and operation.

DISTINGUISHING CHARACTERISTICS

The Maintenance Manager carries out policies and procedures with a focus on building maintenance activities. The Maintenance Manager will manage and supervise multi-function maintenance staff, providing direction, guidance, and mentoring on a daily basis. The Maintenance Manager will also assist in directing outside trades for repairs and projects across the University. 

 IV. Essential Duties and Responsibilities

• Plans, organizes, maintains, and manages the operations and reliability of University facilities and general infrastructure systems. Monitors preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work.
• Oversees and coordinates the department’s automated work order and preventive maintenance system for facilities management. Works with administrators to develop and modify preventative maintenance programs, including updating preventative maintenance routines based on manufacturer’s maintenance schedules.
• Leads and participates in technical discussions about the operation of building systems explaining technical operations to diverse audiences when necessary, including subordinates and higher-level management.
• Inspects facilities for needed maintenance work or views work orders, complaints, and other requests for services received from Faculty, Staff, and Students. Leads and inspects preventative maintenance work efforts and other work requests in terms of progress and completion.
• Inspects performed work by service work contractors for boiler, HVAC, plumbing, electrical, elevator, and other service contacts.
• Coordinates the acquisition of supplies and materials to complete maintenance work activities via shop stock, warehouse, storeroom and/or local suppliers.
• Manages annual budget for the maintenance department.
• Fiscal management activities associated with building maintenance activities, which would include: preparing purchase orders for maintenance related work to acquire trades and professional assistance.
• Assists in department capital budget planning in relation to building maintenance capital renewal projects, ensures compliance with university purchasing rules; and/or, performs other related activities such as obtaining price quotes and bids.
• Collaborates with Project Manager in scheduling and coordinating the work of external construction contractors to ensure terms of agreements are met and work is completed satisfactorily. Identifies projects that can be completed more economically by internal staff.
• Participates in/on a variety of meetings, committees, task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
• Responds to emergency situations as required. (During regular business hours or after hours)
• Facilities Manager would also have the ability to direct housekeeping staff and grounds and service personnel as needed as directed by the Facilities Director.
• Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.
• Monitors the safety and addresses safety concerns across the University. This includes: correct PPE, ADA, and OSHA regulations. 

 V. Knowledge, Skills and Abilities

• Personnel management
• Facilities maintenance principles and practices
• Contract management principles and practices
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes of assigned areas of responsibility
• Budgeting principles and practices
• Procurement principles and practices
• Project management principles
• Preventative maintenance principles and practices
• Operating characteristics and principles of building mechanical systems such as Variable Air Volume (VAV), Dual Duct, and Multi-Zone air handlers, chillers, cooling towers, boilers, pumps, emergency generators, and electrical panels
• Methods of utilizing maintenance work order tracking systems (such as the Dude Solutions Maintenance Management System) to maximize efficient and effective planning and execution of facilities maintenance work (preventative maintenance or on-going work requests)
• Use and application of standard office support software, including email/calendar tools, word processing, and spreadsheet applications

Demonstrated Skill in:

• Analyzing and making sound recommendations on management and administrative issues, including identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals
• Leading staff; including planning and scheduling work, overseeing project teams, mediating conflict and providing feedback on employee performance
• Developing long-range renovation and maintenance schedules and estimating costs over time
• Establishing maintenance standards to assure continuous serviceability of buildings and structures
• Reading and interpreting construction blueprints, specifications, drawings, maps, and/or other related technical documents
• Managing complex, multi-discipline projects involving multiple locations
• Interpreting and applying applicable laws, rules, and regulations
• Managing service contracts and vendors
• Analyzing, developing and implementing programs, policies and procedures in assigned area of responsibility
• Coordinating activities with other internal departments, the community, and/or external agencies
• Preparing a variety of reports related to operational activities, including quantitative or budgetary analysis
• Working effectively with diverse clients and employee groups
• Utilizing computer technology used for work planning, communication, data gathering and reporting, including email/calendar tools, spreadsheets and word processing tools
• Communicating effectively through oral and written mediums.

VI. Education and Experience

• A degree in Construction Management, Building Maintenance, or related building maintenance or construction field. 
• Relevant experience may substitute for the degree requirement on a year-for-year basis.
• Six years progressively responsible, professional maintenance experience, including three years of experience supervising or leading the work of others.
• Possession of a valid driver’s license is required at time of hire.

VII. Working Conditions / Physical Demands

• Work is generally performed in a variety of environments: office, interior operational settings, and outdoors, with frequent interruptions and irregularities in the work schedule.
• Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required. 
• Incumbents may be required to lift and carry up to 50 pounds. 
• Incumbents may be exposed to extreme temperatures, close quarter situations, high and precarious places, moving mechanical parts, and vibrations. 
• Incumbents are frequently required to travel between buildings and also perform outside tasks.