Skip to content
Property Management Jobs
Mercy Housing

Property Manager - Catalina Apartments

Mercy Housing

Location
Onsite (Tacoma, WA)
Compensation
$32 - $34/hr
Employment
Full-time
Level
Mid Level
Posted 5 days ago

About the Role

Mercy Housing is a nonprofit dedicated to creating affordable housing and inclusive communities. The Property Manager leads site staff and operations at Catalina Apartments in Tacoma, ensuring regulatory compliance, financial accountability, and high-quality resident services.

Skills

Property management Budget management Customer service Leasing Rent collection Compliance Maintenance coordination Staff leadership Financial accountability Microsoft Office Fair Housing laws HUD compliance Low Income Tax Credits Administrative skills Supervisory experience

Benefits

  • Healthcare
  • Dental
  • Vision
  • PTO
  • 403b
  • Life Insurance
  • Parental Leave
  • Pet Insurance

Perks

  • Early close Fridays
  • Paid Volunteer Time

Full job details

At Mercy Housing, your work creates homes, hope, and opportunity. Together, we’re transforming lives through affordable housing and inclusive communities.

 
The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service.
 
We encourage candidates with lived experience to apply. This is an on-site position. 
 
LOCATION: Catalina Apartments | Tacoma
PAY: $32-34/hour, depending on experience
 

Benefits

  • Early close Fridays (3 paid hours each Friday)   
  • Early close prior to a holiday (3 paid hours) 
  • Paid Time off between Christmas and New Year's Holiday
  • Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  
  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
  • 403b + match 
  • Paid Volunteer Time  
  • Paid Parental Leave and Care Giver Leave  
  • Paid Life Insurance 
  • Free Employee Assistance Plan  
  • Free Basic Dental
  • Pet Insurance options

Duties

  • Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff. 
  • Rent collection, ensure timely payments and achievement of collection benchmarks.

  • Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.

  • Manage property operations within approved budget parameters and identifies opportunities for cost savings.

  • Regularly reviews and controls property expenses to align with budget goals.

  • Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.

  • Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.

  • Other duties as assigned. 

Minimum Qualifications 

  • High school diploma or equivalent. 
  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws. 
  • Experience being accountable for financials.
  • Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties. 
  • Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications

  • Professional certification in property or affordable housing management. 
  • Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience. 

Knowledge and Skills

  • Comprehend and communicate in the English language both orally and in writing. 
  • Legally operate a motor vehicle (valid driver's license). 
  • Proficient with Microsoft Office.

This is a brief description summarizing the abilities needed for the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.