Property Manager

Position Overview: 

The oversees the daily operations, tenant relations, and overall management of CNA’s Class A commercial office building, ensuring high standards of service, safety, appearance, and operational efficiency. The role serves as a primary point of contact for tenants, ownership, vendors and support contractors. Working closely with leasing brokers, tenants, contractors, Engineering, Parking, and Security, the Property Manager ensures effective communication, timely resolution of issues, and a high level of tenant satisfaction. Responsibilities also include managing the operating budget, monitoring expenses, and keeping ownership informed of building operations, tenant concerns, and project updates.

What You’ll Do - Responsibilities:

• Building Operations and Engineering Coordination: Conduct regular property inspections and coordinate maintenance, repairs, inspections, planned shutdowns, and building system issues with Engineering to ensure timely resolution and minimal tenant disruption.
• Tenant Relations and Lease Coordination: Coordinate tenant inquiries, leasing activities, renewals, expansions, tours, move-ins, and move-outs while helping ensure compliance with lease provisions and building regulations.
• Vendor and Contract Management: Solicit and review proposals, oversee service agreements, coordinate building service providers, and monitor vendor performance to maintain service quality and contractual standards.
• Capital Projects and Improvements: Coordinate capital projects, tenant improvements, and building upgrades. Review proposals and schedules, obtain approvals, track costs, and work with ownership, architects, IT support, consultants, and contractors.
• Budget and Financial Management: Prepare and manage the annual operating budget, review monthly financial reports and variances, approve invoices, monitor expenses, maintain accurate Rent Manager records, and coordinate billing matters with Accounting and BPM.
• Security and Life Safety: Serve as the primary contact with the security company, oversee security operations and resolve service issues. Coordinate access control, emergency procedures, life-safety inspections, floor warden training, and emergency preparedness with Security and Engineering.
• Parking and Building Access: Oversee parking operations and coordinate with the parking manager on tenant parking concerns, badges, access control, loading dock operations, freight access, and transportation programs.
• Tenant Communications and Building Notices: Prepare and review tenant notifications regarding maintenance, outages, inspections, safety conditions, special events, and other building activities.
• Reporting and Special Projects: Keep ownership informed of significant property, tenant, leasing, financial, and project matters. Provide recommendations, obtain approvals, track outstanding items, and coordinate special initiatives.

What You’ll Bring - Minimum Qualifications:

• Minimum of seven years of experience in commercial property management, preferably in a Class A office building.
• Experience managing building operations, tenant relations, vendors, contractors, and capital improvement projects.
• Working knowledge of building systems, life-safety requirements, lease administration, and applicable building regulations.
• Experience with operating budgets, financial reporting, invoice approvals, and expense management.
• Experience coordinating with commercial leasing brokers, architects, engineers, and construction contractors.
• Proficiency in Microsoft Office and familiarity with property management and business platforms, including Rent Manager, Angus, Box.com, and Bill.com.
• Strong written and verbal communication, organizational, problem-solving, and leadership skills.
• Ability to manage multiple priorities, respond to urgent building issues, and collaborate effectively with ownership, tenants, Engineering, Security, Parking, and other building teams.
• Bachelor’s degree in Business Administration, Real Estate, Facilities Management, or a related field preferred.

Experience that is helpful but not required: 

• Knowledge of BOMA standards, commercial property management best practices, and building operating procedures.
• Knowledge of energy efficiency, sustainability initiatives, and building performance improvements.
• Familiarity with building automation systems, preventive maintenance programs, and life-safety systems.
• Professional property management credentials, such as a Certified Property Manager (CPM) or Real Property Administrator (RPA) designation.

This position will be onsite and located in Oakland, CA.

Compensation and benefits: Competitive salary range commensurate with experience, and a comprehensive benefits package including comprehensive family health and dental plan, retirement contributions, and professional development opportunities.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being.