Property Manager (Live-in)

Title: Property Manager – Live-in

Reports To: Associate Director of Property Operations

Department: Property Management

Location: Oakland, CA

Schedule: Monday through Friday; on-call evenings, weekends, and holidays as needed

Travel: Local travel may be required 

Salary: $70,304.00 + 2 bedroom rent free on-site unit

Employee Status: Regular, Full-Time, Exempt 

Union: N/A

Supervises: Assistant Property Manager, Janitor

Benefits

Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth. 

Agency Summary 

The Unity Council is a non-profit Social Equity Development Corporation with an over 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive. 

Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 10,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 300 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. 

Position Summary

The property operates under a Regulatory Agreement with the City of Oakland HCD that requires ongoing affordability restrictions, including annual income certifications and the maintenance of rents below market rate. The site provides long-term affordable housing to low- and moderate-income households, many of whom benefit from coordination with resident services and community-based partners.

Under the supervision of the Property Management Supervisor, the Property Manager oversees all aspects of property operations, including leasing, income and rent compliance, maintenance coordination, budgeting, and resident relations. The Property Manager is responsible for ensuring full compliance with the City of Oakland Regulatory Agreement, meeting all financial, physical, and regulatory performance standards, and supporting a safe, inclusive, and well-managed living environment for residents.

Essential Duties and Responsibilities

The duties and responsibilities include, but are not limited to the following:

Operational Oversight

• Oversee daily property operations to maintain safe, clean, and compliant housing for residents.
• Supervise on-site staff, including Assistant Property Manager, Resident Manager, Maintenance, and Janitorial staff.
• Develop and monitor property budgets; review financial statements and address variances.
• Approve invoices, purchase orders, and vendor payments in coordination with the Finance Department.
• Maintain accurate rent rolls, vacancy reports, and financial documentation in Yardi or other approved software.

Leasing & Occupancy

• Manage all leasing activities, including applicant screening, move-ins, annual recertifications, and move-outs in accordance with City of Oakland HCD regulations.
• Maintain an accurate waiting list and ensure adherence to Affirmative Fair Housing Marketing Plan (AFHMP).
• Coordinate with the City of Oakland Housing Authority to ensure timely subsidy payments and compliance with program guidelines.
• Conduct unit inspections pre-move-in, annually, and at move-out; ensure prompt correction of any deficiencies.

Compliance & Reporting

• Ensure full compliance with all regulatory agreements and reporting requirements.
• Complete and submit annual owner certifications, HAP requests, and compliance audits as required.
• Maintain complete and organized tenant files and documentation in accordance with HUD and TCAC standards.
• Prepare for and successfully complete annual management reviews, audits, and inspections by regulatory agencies and investors.

Resident Relations & Services Coordination

• Promote a welcoming community environment and respond promptly to resident concerns and grievances.
• Enforce leases, community rules, and regulations consistently and in compliance with Fair Housing and ADA/504 requirements.
• Collaborate with Resident Services staff and partner agencies to support residents’ long-term housing stability, including coordination for veteran households.
• Participate in or host regular resident meetings, safety trainings, and community engagement events.

Maintenance & Safety

• Coordinate property maintenance, preventive maintenance planning, and capital improvement projects with Facilities Manager
• Conduct regular site inspections to ensure building and grounds are well-maintained and free of hazards.
• Enforce safety regulations and emergency procedures; maintain updated safety and emergency plans for the property.
• Collaborate with maintenance staff and vendors to ensure timely resolution of work orders and maintain compliance with City of Oakland Housing Quality Standards (HQS).

Supervision & Team Leadership

• Recruit, train, and evaluate site-level staff, ensuring accountability and professional growth.
• Conduct performance evaluations and establish goals consistent with department and agency objectives.
• Promote a positive and inclusive work culture aligned with The Unity Council’s mission and values.
• Perform additional duties as required.

After-Hours & On-Call Responsibilities

• Serve as the primary on-call contact for all after-hours emergencies related to safety, security, maintenance, and building systems.
• Respond promptly to fire alarms, power outages, plumbing/elevator malfunctions, or urgent resident incidents.
• Coordinate with maintenance staff, emergency vendors, and first responders as needed.
• Ensure all after-hours incidents are properly logged, reported, and followed up on during business hours.
• Participate in developing and implementing the property’s Emergency Response and Preparedness Plan, including evacuation procedures and communication protocols.

Qualifications 

• Bilingual in English/Spanish strongly preferred.
• Minimum two (2) years of experience managing affordable housing communities preferably with LIHTC, HUD, PBV programs. 
• Minimum one (1) year of supervisory experience overseeing site-level staff. 
• Demonstrated knowledge of Fair Housing, ADA/504, and reasonable accommodation processes. 
• Familiarity with regulatory compliance standards including TCAC, HUD and HCD. 
• Experience working with veteran or special-needs populations preferred. 
• Proficiency in Yardi Property Management Software, Microsoft Word, Excel, and Outlook. 
• Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or equivalent certification preferred, or ability to obtain within 12 months of hire. 
• Strong interpersonal, organizational, and conflict-resolution skills. 
• High School Diploma or GED required

Physical Requirements

• Must be able climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable. 
• Regularly required to sit and stand for long periods of time, occasionally stand and walk, ability to walk up and down stairs.
• Regularly required to use hands to operate computer and other office equipment.
• Close vision required for computer use.
• Ability to work on a computer 8 hours a day as needed.
• Occasionally required to stoop, kneel, climb, and lift up to 5 pounds.

Pre-Employment Requirements

• Background/fingerprints
• Reference Checks

This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.