Property Manager (Lakefield Mews Apartments)

Palms Associates is hiring a Property Manager to manage and lead Lakefield Mews Apartments & Townhomes in Richmond, VA (395 homes).

At Palms Associates, we build, own, and manage our communities — no third-party management turnover, just consistent leadership and long-term stability. If you’re seeking security, growth, and a company that truly invests in its people, this is it. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years — a true testament to our supportive culture and values.

Come see what makes Palms Associates different — apply today!

Our Total Rewards Package Includes:

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match + historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday & Community Service Day
• Grace Hill Learning and career advancement opportunities across 23 communities throughout the Southeast

What You’ll Do:

• Manage the apartment community to achieve physical and economic occupancy goals.
• Build strong relationships with residents through outreach, social media, in-person interactions, and other communication channels while ensuring policy and lease compliance.
• Collect rent and maximize revenue by minimizing vacancy loss through proactive marketing and leasing strategies.
• Reduce delinquency through consistent and effective collection efforts.
• Analyze market trends and recommend rental increases based on sound research.
• Complete and/or oversee all required reporting in a timely manner.
• Resolve resident concerns promptly and professionally, delivering a positive customer experience.
• Oversee and support the Maintenance Supervisor, Assistant Manager, and Leasing Consultant to ensure all responsibilities are executed effectively.
• Maintain consistent communication with the Maintenance Supervisor and collaborate with all team members.
• Recruit, hire, train, develop, motivate, and supervise leasing and maintenance staff to achieve property goals and foster a supportive, team-oriented environment.

What We’re Looking For:

• A professional, results-driven leader.
• Minimum of 4 years of experience in apartment community management.
• Proven ability to lead, develop, and retain high-performing team members.
• Strong accountability and performance management skills.
• Proficiency in property management software (Yardi, LRO) and Microsoft Office.
• Professional appearance and business attire.
• Excellent organizational skills with the ability to prioritize and adapt in a fast-paced environment.
• Demonstrated success in rent collection and revenue management.
• Commitment to delivering exceptional customer service to both prospective and current residents.
• Industry certifications such as CAM, NALP/CALP, or CAPS preferred.

This isn’t just another property management job — it’s a career with a company built to last. You can be confident your application will be carefully reviewed and given the attention it deserves!

Come see what makes Palms different! APPLY TODAY! (Please submit your most recent and up-to-date resume with your application)

Palms Associates is an Equal Opportunity Employer.
All employment offers are contingent upon employment verification, reference checks, and criminal/drug screenings.