Regional Property Manager

Borger Residential is a community and industry respected full-service property management company with over 90 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.

Work Location

Borger Residential Home Office, Hybrid

7101 Wisconsin Ave, Bethesda, MD 20814

Job Summary

The Regional Property Manager is charged with the day-to-day implementation of Borger Residential's (BR) policies, procedures, and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the Owner’s goals and objectives. In the execution of the responsibilities, the Regional Property Manager is held accountable for his/her independent action(s), within the guidelines of the Position Description, Property Operating Plan and Budget, with primary emphasis on visible, hands-on management of the properties. The Regional Property Manager will assume any additional duties and responsibilities as delegated by BR’s Executive Members.

Essential Functions and Responsibilities

• Operational Management: The Regional Property Manager will prepare, coordinate, and ensure that all fire, life safety, and other safety programs are established and followed in conjunction with the Environmental Health and Safety Coordinator.
• Property Maintenance: The Regional Property Manager is charged with the supervision of all maintenance programs relating to the interior and exterior conditions and the appearance of properties.
• Tenant Relations: The Regional Property Manager is responsible, at all times, for a positive and prompt response to requests from building tenants and for the implementation of ongoing contract programs to constantly assess tenant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant and the properties.
• Contract Services Administration: The Regional Property Manager is responsible for the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.
• Planning: The Regional Property Manager shall develop and administer the Property Operating Plan and Budget, subject to the approval of the Director of Residential Management, for the properties.
• Statistical Analysis Reporting: The Regional Property Manager shall be responsible for the collection, analysis, and reporting of such statistical data as may be required to provide an accurate and current assessment of property management objectives.
• Owner Representation and Accounting Relationships: The Regional Property Manager is responsible for ongoing communications with the Owner’s Representative of the properties and the appropriate Corporate Comptroller.
• Financial Management: The Regional Property Manager is responsible for the day-to-day financial management of the properties and maintenance of all necessary financial records and files.
• Public Relations: The Regional Property Manager shall maintain a positive image of himself/herself, the property, Borger Management, and the client at all times in the community. The Regional Property Manager shall strive to attend and participate in outside or in-house activities, meetings, organizations, regulatory agencies, etc., as approved or directed by the Owner’s Representative or Director of Residential Management, to enhance this image.
• Training: The Regional Property Manager is responsible for on-the-job training activities for subordinates and trainees, working with the Director of Residential Management to assure proper training programs are being implemented, and to assess the progress of the individuals(s) involved.
• Personal Development: The Regional Property Manager is expected to implement, control, and become thoroughly conversant with, and be knowledgeable of the various aspects of Property Management.
• Tenant Relations:
  • Contract Service Administration
  • Remodeling
  • Engineering and Preventive Maintenance
  • Energy Management
  • Accounting and Finance
  • Budgeting Business Plan or Property Operating Plan
  • Activity Reports
  • Emergency Procedures
  • Policy Manual and Administration
  • Partner and Owner Representative Relations
  • Insurance
  • Personnel Administration
  • Training
  • Employee Relations
  • All Applicable Municipal, State and Federal Codes and Regulations
• Portfolio Size: 6-8 assets

Qualifications

• Bachelor’s degree from an accredited college or university
• Active DC Property Manager’s License
• Minimum of 3 years of experience as a Regional Property Manager
• Recent experience managing multiple market-rate properties in the DC metro area
• Third-party management experience, with a proven ability to build and keep strong client relationships
• Industry certifications such as CPM, CAM, or CAPS
• Accounting or administrative background
• Knowledge of apartment maintenance and building operations
• Strong financial skills, including budgeting, variance analysis, and P&L review
• Working knowledge of Federal, state, and local housing laws, including Fair Housing and landlord-tenant regulations
• Ability to lead, coach, and support on-site property managers and teams
• Strong problem-solving skills for resident, employee, and operational issues
• Excellent written and verbal communication skills
• Comfortable with property management software and Microsoft Office (especially Excel)

Work Environment and Physical Demands

• Work Environment: Employee is not substantially exposed to adverse environmental conditions.  The noise level in the work environment is usually moderate.
• Physical Demands: While performing duties of this job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear.  Employee may occasionally lift and/or move up to 10 pounds. 
  • Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
  • Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
  • Speech: Must be coherent to promote and market BR.
  • Physical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.

Benefits and Perks

Borger Residential is pleased to offer full-time employees comprehensive benefits, including health, dental and vision insurance; short- and long-term disability; life and optional life, accidental, critical illness insurance; employee assistance program (EAP); bereavement, jury duty and other paid and unpaid leaves of absences; paid time off (PTO); holidays; retirement plans; and Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs); auto and cell phone reimbursement. 

Compensation

$120K-$135K