Senior Property Manager

Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.4 billion, low leverage and significant capacity to make additional investments. Focusing almost exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 100+ investments representing over 5,800 residential units and 4.1 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit www.bmcproperties.com.

The Senior Property Manager is responsible for all phases of apartment building operations and management. The position oversees 425 apartment units across Residences at King Farm and Residences at Rio. Residences at Rio is a 136-unit rent-controlled asset. Residences at King Farm is a 289-unit market-rate asset with an additional condominium component comprising 28 privately owned residences. The Senior Property Manager carries out specific duties in a timely and cost-effective manner and provides support to senior management to resolve building-related issues.

Primary Responsibilities*

Management

• Ensure team members are performing at an optimal level and are motivated and engaged
• Oversee staff performance, training, and accountability to ensure company standards and operational goals are met.

• Recruit and retain a team of service-oriented, business-minded property management professionals consistent with standards of being the best in the industry by setting goals, creating a collaborative work environment, recognizing team efforts, coaching through challenges and supporting career path goals
• Promote and cultivate BMC's core values emphasizing service, teamwork, continuous improvement to achieve results
• Monitor income and expenses to maximize revenue, control costs, and achieve budget goals.

• Prepare annual operating budgets and monthly variance reports.
• Update the condominium budget and prepare financial materials and reports for the annual condominium meeting.
• Coordinate the annual condominium meeting and follow up on resulting action items.
• Oversee rent collection, delinquency follow-up, and lease enforcement in accordance with company policies.

• Implement or direct the implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary.
• Establish relationships in the real estate industry to benefit the Company and assist with its marketing goals.

Leasing

• Promote a sales culture where everyone at the property level understands that their main role is to lease apartments and retain residents
• Collaborate with Revenue Management team in setting rents and positioning the property. Review weekly, taking into account lease expirations, make-ready costs, etc. in order to minimize turnover costs.
• Participate in establishing each property's pricing strategy. Additionally, develop and implement appropriate rent renewal strategies and sales and marketing plans to effectively maximize rental income.
• Ensure compliance with applicable rent-control requirements, including rent increases, renewal notices, and required documentation.

• Maintain an ongoing, in-depth knowledge of the market, market rents, market trends and demographics to gain a competitive edge

Vendor Management

• Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress
• Perform cost analysis and comparison when required
• Ensure vendors' performance is effective, efficient, and safe
• Approve invoices for payment

Resident Relations

• Respond to residents' concerns and after-hours issues in a timely, professional, and respectful manner
• Address noise complaints from residents in writing
• Prepare and send resident correspondence using RentCafe
• Encourage resident retention through relationship-building and excellent customer service

Building Inspection and Maintenance Oversight

• Oversee physical inspections of all areas of the property in order to evaluate the condition relative to health, safety, risk management, asset preservation, customer service, and company standards
• Monitor work order completion, preventive maintenance, and apartment turnover to ensure timely repairs and move-in readiness.
• Prepare for annual county and city inspections, coordinate required corrective work, and submit required reports.
• Recommend and assist with executing needed capital improvements
• Other duties as assigned

Excellent attendance is required to perform the essential functions of this position

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above.

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office
• Detail-oriented
• Strong analytical and problem-solving skills
• Strong time management and organizational skills
• Ability to effectively manage a team
• Ability to work in a fast-paced, multi-entity environment
• Ability to multi-task and follow through
• Ability to work under pressure
• Ability to communicate effectively
• Ability to work effectively as a team contributor on applicable assignments
• Ability to respond to others' needs in a timely and courteous manner

Required Education and Experience

• Bachelor's degree
• Experience managing high-rise Class A luxury properties
• At least three to four years of property management experience
• At least one year managing a team

Preferences

• Yardi experience (property management accounting software)

BMC's People First Commitment

At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings.

The market-based pay range for this role is $100,000-$108,000 annually (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.