Sr. Leasing Consultant - Centralized Leasing Center ($38.71)

Position Summary:

The Senior Leasing Consultant - CLC serves as the team “lead” to the Senior Leasing Manager supporting key business functions and continuing to successfully lease apartments by discovering prospects' needs and exceeding their expectations.  This role is responsible for partnering with the Senior Leasing Manager to achieve business objectives while delivering a seamless and exceptional prospect experience. 

Key Responsibilities:

• Serves as a role model, exemplifying our Core Values, upholding Irvine Company standards, and maintaining sales performance.  
• Models Leadership behaviors by demonstrating owner mentality and solution-oriented mindset. 
• Partner with Senior Leasing Managers to onboard new hires.
• Partner with Senior Leasing Managers for daily task management of the business. 
• Partner with Senior Leasing Managers to develop sales strategies to achieve business objectives. 
• Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality.
• Handles incoming sales by phone, email and on-line chat; manages follow-up on all requests.
• Inputs all activity and customer information into company provided databases in a timely and accurate manner. 
• Leases apartment homes to achieve occupancy/availability goal for the division .
• Provides a seamless sales experience to the customer by working with other team members throughout the sales process.  
• Supports ICAC culture to achieve top prospect survey results.
• Utilizes the interactive pricing application pricing tool with every lease transaction and accurately records all data to support the company’s goals and initiatives.
• Consistently communicates with active prospects.
• Uses a consultative leasing approach to evaluate customer needs while communicating relevant benefits.
• Effectively qualifies prospective residents and updates records as necessary.

Minimum Qualifications / Other Expectations:

Education & Experience: 

• High School Diploma or equivalent work experience
• Min. 2 years experience in sales environment

Other: 

• Schedule may require work on weekends, holidays and evenings.
• Ability to communicate clearly and effectively in English, both verbally and in writing.  Multilingual ability a plus