Apartment Manager

Apartment Manager
Location: Park Villa, Park Rapids, MN
Pay Range: $24.00-$26.00 per hour
Employment Type: Part-Time, 24-28hrs/week, Non-Exempt

Join Our Mission-Driven Team

Are you organized, dependable, and experienced in property management? RHF is seeking an Apartment Manager to oversee the daily operations of Park Villa, a 27-unit older adult residential community providing affordable housing to eligible individuals, families, and seniors through HUD programs.

This position supports leasing, resident relations, property operations, financial management, and regulatory compliance while helping maintain a welcoming and well-managed community. If you enjoy working with residents, staff, and external partners and take pride in keeping a property running smoothly, we'd love to hear from you.

What You'll Do

As our Apartment Manager, you will oversee the day-to-day operations of the property and support a welcoming, well-maintained, and compliant living environment.

Property Management

• Oversee all aspects of daily operations, including leasing, resident relations, and facilities management.
• Ensure compliance with federal, state, and local housing regulations, including HUD requirements.
• Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is safe and well-maintained.
• Conduct regular inspections of the property, common areas, and individual units to ensure compliance with safety, cleanliness, and housing standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

Leasing and Occupancy

• Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Ensure all lease agreements comply with RHF policies and affordable housing regulations.
• Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.
• Work with prospective residents to ensure that eligibility requirements for senior and affordable housing are met.

Resident Relations

• Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Address resident concerns and resolve disputes in a timely and professional manner, ensuring the satisfaction and well-being of all residents.
• Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback.
• Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment.
• Work closely with the Resident Service Coordinator to ensure residents have access to necessary social and supportive services.

Compliance and Reporting

• Ensure compliance with all HUD, and other affordable housing program regulations, including income certifications and annual recertifications.
• Maintain accurate and organized records of leasing, financial, and maintenance activities, preparing reports as required by RHF leadership and regulatory agencies.
• Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring that the property meets all standards and guidelines.
• Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.

Qualifications

Education and Experience

• High school diploma or equivalent required; experience in property management, business administration, or a related field preferred.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
• Experience with HUD, and other affordable housing programs preferred.
• Experience managing budgets, financial reporting, and property operations.

Skills and Abilities

• Strong leadership and organizational skills, with the ability to manage a team and work with diverse groups of residents.
• Excellent communication skills, both written and verbal, with the ability to interact with residents, families, staff, and external partners.
• Proficient in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving skills, with the ability to manage complex situations and make decisions that align with company policies and resident needs.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Other Requirements

• Ability to work flexible hours, including weekends and evenings, as needed.
• Valid driver’s license and access to reliable transportation.
• Must pass a background check and drug screening.

Physical Demands and Work Environment

• Work is primarily in an office setting but may require property tours and physical inspections of units and common areas.
• Must be able to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity.
• Must be able to lift up to 25 lbs. and occasionally perform physical tasks related to property management.
• The work environment is typically climate-controlled but may involve exposure to various weather conditions when conducting outdoor inspections or activities.

Why Join RHF?

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

Equal Opportunity Employer 

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.