Property Manager

LOCATION
The Whit & Ridgewood Arches - Minneapolis, MN (164 Units)

HOURS
Monday - Friday: 8:30am - 5:00pm
Weekends as needed
Scheduled dates and hours subject to change at employer discretion

PAY, BENEFITS AND PERKS

Hiring Pay Range: $​65,000-$75,000

• Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire 
• 401(k) Plan with employer match 
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability 
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount 
• Life Time Fitness Membership discount 

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).

SUMMARY

The Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. This includes ensuring the property is excelling in areas such as leasing, collections, resident relations, maintenance, personnel management, compliance with company safety program, laws, and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility. 

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

ESSENTIAL JOB DUTIES 

Property Management

• Oversee the site’s leasing activity to ensure property occupancy is maximized
• Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work
• Regularly perform a physical review of the property’s assets assessing property’s appearance and condition, including monitoring Preventative Maintenance programs and working with roving maintenance team for any larger-scale maintenance projects or needs
• Develop and maintain positive relationships with residents, vendors, contractors, and the site team
• Attend required trainings and meetings

Leadership

• Leads team to success, motivating them to provide service consistent with our Core Values
• Directly supervise property employees, including coaching, development, and training
• Comply with all safety program requirements and works to promote safety in the workplace
• Makes sure all activities at the sites remain within the boundaries of all local, state, federal and fair housing laws

Financial

• Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed
• Perform regular market research activity by utilizing only public information (i.e. property websites & internet searches) in order to make recommendations on marketing and pricing strategies
• Prepare and submit accurate reports to Regional Manager on a timely basis
• Other duties may be assigned to meet business needs

QUALIFICATIONS

Education and Experience:        

• High school diploma or GED required, degree in Property Management field preferred
• Minimum of 3-5 years of Management experience, Property Management experience preferred
• Minimum of 1-2 years as a Property Manager or supervisory role preferred
• Experience in Microsoft Office, including Word, Excel, and Outlook
• Experience with Yardi Software highly preferred
• CRM designation preferred
• Real Estate Licenses must not be active while working in this role

Skills and Abilities:

• Fluent in English and skilled in oral and written communication
• Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public
• Decision-making, problem solving, and time management skills
• Ability to handle multiple projects or tasks simultaneously with self-direction
• Ability to manage, coach and lead teams
• Ability to work collaboratively in a team environment
• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to travel for required trainings, meetings and company events

Physical Demands:

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone.  Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.

Personal Protective Equipment: None

Work Environment: Office working conditions, on property