Facilities Manager

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for overseeing the daily operations and maintenance of a diverse portfolio of properties by ensuring all properties are safe, operationally efficient, and well-maintained, meeting the needs of both tenants and visitors. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full Time, On Site Position

Benefits for full-time eligible positions:

Medical (HSA/FSA), Dental, and Vision | 401K and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more!

Responsibilities:

• Oversee the physical maintenance and daily operations of multiple properties, including building systems (HVAC, electrical, plumbing), parking areas, signage, and landscaping.
• Conduct routine inspections to identify areas needing repair or improvement, ensure compliance with safety and regulatory standards.
• Manage and prioritize work orders, ensure a quick response to maintenance requests and tenant needs.
• Select, negotiate, and manage contracts with external vendors for services such as janitorial, landscaping, and maintenance.
• Monitor vendor performance, ensure adherence to preventative maintenance agreements, and address any service-related issues.
• Plan and execute facility improvement projects, including renovations, upgrades, and tenant fit outs across various property types.
• Develop detailed project plans, manage budgets, timelines, and coordinate all project-related activities through completion.
• Manage annual operating budgets for each facility, provide input, forecast maintenance and utility costs, and monitor expenditures to stay within budget.
• Ensure cost-efficiency in operations and maintain high standards of facility upkeep and tenant satisfaction.
• Implement energy-saving initiatives and sustainability programs to reduce energy consumption and operating costs.
• Monitor and maintain facility systems for efficiency, recommend upgrades or adjustments as needed to improve environmental performance.
• Execute emergency preparedness plans, including evacuation procedures, disaster recovery, and system redundancy.
• Respond to emergency situations and coordinate with property managers, vendors, tenants, and authorities to ensure swift resolution of issues.
• Communicate regularly with all stakeholders, including but not limited to property managers, directors, and operations support regarding asset management and facility management.
• All other duties as assigned.

Education & Experience Requirements:

• Associate’s degree (A.A.) or equivalent from a two (2) year College or technical school in facilities management, construction, property management or a related field preferred; or five (5) years of related experience and/or training; or equivalent combination of education and experience.
• BOMI, IREM, IFMA or other equivalent certifications preferred.
• Strong understanding of building systems, including but not limited to HVAC, electrical, plumbing, and safety regulations.
• Strong expertise in managing vendor contracts, service agreements, and capital projects.
• Experience in budgeting, financial analysis, and expense management is preferred.
• Experience with facility management or property management software is preferred.
• The ability to manage multiple sites and projects simultaneously while staying focused on the details is required.
• Participation in On-Call rotation schedule for after-hours & weekend response to portfolio wide facility, tenant, and resident maintenance issues.
• This position is subjected to The Villages Vehicle Safety Program and its policies as it requires the use of personal vehicles for company business. 
• A Valid Driver’s License with a record acceptable to company standards is required for this position.