Property Manager

NM Residential is seeking an experienced and motivated Property Manager to join our team at University Studios Apartments in Cleveland, Ohio.

This individual will oversee the day-to-day leasing and property operations, including budgeting, resident relations, employee management, rent collection, and overall property performance.

Key Responsibilities

• Oversee daily property operations and ensure profitability and efficiency within the approved annual operating budget and company directives
• Manage leasing activities, rent collection, and authorize corrective and/or legal action as needed
• Follow up on all legal actions and ensure appropriate documentation
• Review financial statements and work with onsite staff to identify issues and implement corrective measures
• Review and oversee contracts, purchases, and approve invoices for payment
• Support marketing strategies and maintain records of advertising efforts
• Conduct regular property inspections to ensure high standards for building conditions, grounds, and unit turnover
• Monitor office procedures, organization, and operational workflows
• Ensure housing practices comply with all required inspections, permits, and licenses
• Monitor and address property safety concerns
• Coordinate regional or national purchasing/service opportunities
• Hire, train, supervise, and support all onsite staff to ensure high performance
• Evaluate performance of administrative and maintenance staff and make recommendations for promotions, salary increases, or terminations
• Monitor rental activity and market conditions; recommend adjustments to pricing and marketing strategies
• Communicate with residents to ensure compliance with property rules and regulations
• Ensure onsite staff provides excellent customer service to residents and prospective residents
• Handle disciplinary actions with proper documentation
• Perform any additional tasks assigned by management

Qualifications

Education:
• High school diploma or GED (required)
• College degree (preferred)

Experience:
• Minimum of 3 years of Property Management experience
• Minimum of 5 years of apartment leasing, sales, or marketing experience

Skills and Abilities:
• Strong analytical, organizational, and communication skills
• Detail-oriented with the ability to manage multiple tasks and projects simultaneously
• Ability to respond effectively to the needs of residents, contractors, and employees
• Ability to direct and analyze both physical and financial operations of the property
• Ability to supervise, train, coach, and motivate a large administrative and maintenance staff
• Familiarity with budgets, accounts payable/receivable, delinquencies, collections, and financial reporting
• Strong leadership abilities with the capacity to work independently and as part of a team

Employee Benefits

• 401(k)
• Dental Insurance
• Employee Assistance Program
• Medical Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Professional Development Assistance
• Vision Insurance