Student Housing Community Manager
University Highlands Student Apartments
- Location
- Onsite (Boone, NC)
- Compensation
- $70k/yr
- Employment
- Full-time
- Level
- Mid Level
Posted 4 days ago
About the role
Appalachian Real Estate Development Corporation is seeking a Student Housing Community Manager to lead operations for a new 847-bed off-campus apartment community near Appalachian State University. The role involves overseeing daily operations, leasing activities, and staff supervision to enhance the student living experience.
Skills
Property management
Student housing
Leasing
Team leadership
Customer service
Conflict resolution
Budgeting
Financial reporting
AppFolio
Fair Housing laws
Landlord-tenant regulations
Marketing
Resident relations
Operations management
Staff training
Benefits
- 401(k)
- Health insurance
- Paid time off
Full job details
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
About the Role:
Appalachian Real Estate Development Corporation is seeking a dynamic, organized Student Housing Community Manager to lead App State's brand-new off-campus student apartment community. This is an exciting opportunity to make a real impact on the student living experience while managing a brand-new community with leases beginning in August 2027. You will lead a team of maintenance technicians, a leasing manager, and student ambassadors, and you will report directly to the general manager.
Responsibilities:
- Oversee day-to-day operations of an 847-bed student housing apartment community, ensuring a safe and welcoming environment
- Manage leasing activities including leasing goals, tours, applications, lease signings, and renewals to maintain high occupancy rates
- Supervise, train, and support on-site staff including leasing consultants and maintenance team members
- Build and maintain positive relationships with residents, addressing concerns and resolving conflicts in a timely manner
- Coordinate resident events and community engagement programs to foster a strong sense of community that's connected to the university
- Monitor property budget, process invoices, and prepare financial reports for ownership
- Enforce community policies and lease compliance, including move-in/move-out inspections
- Collaborate with local university contacts to support student outreach and marketing efforts
Requirements:
- 2+ years of property management experience, required in student housing or multifamily residential
- Strong leasing and customer service skills with a resident-first mindset
- Experience with property management software (AppFolio or similar)
- Excellent communication, conflict resolution, and organizational skills
- Ability to lead and motivate a team in a fast-paced environment
- Familiarity with Fair Housing laws and landlord-tenant regulations
- Bachelor's degree in Business, Real Estate, or related field preferred
About Us:
Mountaineer Ridge is a brand-new student housing community in the heart of Boone, NC, owned and operated by Appalachian State University.