Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

We are seeking a talented Facilities Manager. The Facilities Manager coordinates vendor relationships, maintenance, repairs and invoice review for a Velera Facility. This role works at a high degree of efficiency and timeliness in responding to and resolving general building equipment maintenance issues and business continuity efforts. This position will administer security access badges and keys for site, ensuring accurate and timely documentation/reports. The Facilities Manager will work closely with the Manager, Enterprise Facilities Operations on tasks including space planning, furniture design, workstation relocation, building cleanliness, purchasing of office/building supplies, stocking, building safety, and a wide range of facility support requests. This position also assists in identifying cost savings via building and staff efficiencies, and works on special projects, including researching, evaluating and presenting
recommendations.

Day in the Life:

• Coordinate vendor services to ensure building maintenance and repairs, including building automation systems (HVAC, fire/life safety, electrical power systems, lighting controls, etc.), equipment (building, office), and repairs (furniture, door hardware, etc.) are resolved in a timely manner.
• Build strong relationships with internal and external stakeholders through first-class service, attention to detail and proactive communications.
• Build strong relationship with vendors, coordinate scheduling of work, and ensure work is performed to contract within Velera standards.
• Administer security access badges, keys. Oversee daily security operations, which include but not limited to, reviewing/responding to incident reports, daily transaction history, building access system, alarms, and security equipment/system repairs.
• Ensure contract deadlines due not expire and review all invoices for accuracy and timeliness of payment.
• Assist the Site Manager with contracts negotiations and budgeting.
• Provide proactive and routine building maintenance to reduce downtime, and breakage.
• Maintain CAD drawings and logistics for site(s). all while ensuring adherence to safety, building standards, and ergonomic requirements.
• Assist Manager, Enterprise Facilities Operations in development and implementation of support of business continuity readiness.
• Develop and organize preventative maintenance and compliance programs.
• Serve as primary in the distribution of Facilities helpdesk support requests while meeting or exceeding departmental SLA’s.
• Assist Manager, Enterprise Facilities Operations with space planning needs; to include furniture design options for changing environment, vendor quotes, placing orders, workstation modifications, installations, and repairs.
• Coordinate the department’s monthly reports to ensure they are accurate and provided in a timely manner.
• Develop and maintain current desktop procedure for respective job duties.
• Crossed trained in the other Workplace Services functions as back-up and support of function.
• Collaborate with departments to ensure high-level of support to meet customer needs.
• Actively supports and embraces our core values of Work as Partners.
• Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
• Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
• Assist with special projects and perform other duties as assigned.

Qualifications:

• AA degree desired and/or High School Diploma or General Education Degree (GED).
• Membership/certification in Facilities Management and related Associations preferred.
• Compliance knowledge (ADA, AQMD, FEMA, etc.)
• 3-5 years’ experience in related field.
• Vendor oversight experience.
• Valid State driver’s license, with current/active auto insurance and good driving record.Thorough understanding of building systems (i.e. automated HVAC, lighting controls, electrical power, fire/life, etc.) and general office equipment (i.e. copiers, fax machines, printers, etc.) maintenance.
• Thorough understanding of preventative maintenance system principles, building repairs, and cleaning/janitorial practices.
• PC knowledge and the use of standard software packages, such as Microsoft Word, Excel, Visio, and PowerPoint, as well as other facility type programs (i.e. HEAT, CAD, etc.).

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.